API Integration
Connect platforms through their APIs — and build the API when a platform does not offer one.
What we do
Integration expertise, end to end
Kreonovo specializes in the connections between systems: the mapping, the authentication, the error handling and the monitoring that decide whether an integration is dependable or a recurring problem.
System-to-System Integration
Internal and external systems exchanging data in a defined, observable, repeatable way.
Workflow Automation
Multi-step manual processes turned into automated flows across the tools you already use.
B2B and Partner Integration
Order, stock and invoice data exchanged with partners in the formats their systems expect.
The problem
Disconnected systems cost more than they appear to
Every gap between two platforms is eventually filled by a person. Someone exports a file, re-types an order, checks whether two figures match and chases a status by email. It works — until volume grows, someone is away, or a silent failure goes unnoticed for a week.
Signs your systems are not connected
- The same information is entered by hand into two or three different systems.
- Two reports disagree because each system holds its own version of the truth.
- Orders, invoices or tickets wait in an inbox for someone to move them along.
- A spreadsheet has quietly become critical infrastructure.
- Platforms that should exchange data need a person to copy between them.
- Nobody notices a data feed has stopped until a customer points it out.
What connected looks like
An integrated setup does not remove the work. It removes the parts of the work that never needed a person.
- One agreed owner for every record, and one place it is maintained.
- Data moves on a schedule or on an event, without anyone starting it.
- Failures are visible immediately, with a safe way to retry.
- Approvals and handovers happen inside the process, not around it.
- Reporting reads from consistent data instead of reconciled exports.
- Adding the next system is an increment, not another project from zero.
Automation & AI
Automation that follows your actual process
Automation only holds up when it reflects how the work is really done. We map the process first, automate the mechanical steps, and keep a person in the loop wherever judgment belongs.
Workflow integration and automation
We connect the steps of a process across the platforms that hold them, then automate the mechanical parts: creating records, moving documents, updating statuses, requesting approvals and telling the right person when something needs a decision.
- Processes that span several systems, running end to end
- Approvals, handovers and notifications inside the workflow
- Retries, alerting and a full record of what ran and when
AI integrations
We implement and integrate established AI platforms into systems that already run your business — extraction, classification, routing and drafting — with confidence thresholds, logging and human review wherever an incorrect result would matter.
- AI APIs connected to your applications and your data
- Document and data processing validated against your systems
- Internal AI tools built around how your teams actually work
Custom development
When off-the-shelf stops fitting
Integration work regularly reaches a point where something has to be built. We build that piece — and complete products when no existing tool matches how you operate.
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Custom software
Applications built around your actual operations, rather than a process reshaped to fit a product licence.
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Web applications
Browser-based tools and platforms — dashboards, portals, back offices — built to be maintained over years.
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Mobile applications
Applications for field, warehouse and customer-facing teams, connected to the same systems as everything else.
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Websites and web platforms
Fast, accessible sites with content structures your team can actually update, and integrations where they add value.
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Internal business tools
The admin screens, operational consoles and reporting tools that make a connected system usable day to day.
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Custom APIs
Documented, versioned APIs that expose your data and processes to partners, customers or your own applications.
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Backend services
Services, jobs and data pipelines built for the load they will actually carry, with logging and monitoring from day one.
How we work
A delivery approach built for systems that must keep running
Integrations touch live operations, so the order of work matters. We agree the interfaces and the failure behaviour before writing the code that depends on them.
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Map what you have
We go through the systems involved, the data each one owns and the way work moves between them today — including the manual steps that never made it into a process diagram.
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Design the integration
Interfaces, data ownership, error handling and what happens when a system is unavailable are agreed before anything is built. You get a plan you can review, not a black box.
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Build and verify
We build in short increments against real data, with automated checks and a test environment, so you can see the integration working before it carries live volume.
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Run, monitor and extend
Monitoring and alerting ship with the integration. Once it is stable, adding the next system or process is a smaller step, because the foundations are already in place.
Selected work
Integration projects, in outline
Recent client work: AI-assisted quoting on top of an ERP, credit bureau orchestration for a legacy core system, and a product platform with automated lead management.
AI Integration
AI-powered WhatsApp quoting integrated with Dynamics 365 Business Central
Ace Hardware, Zimbabwe
A conversational sales channel where customers describe what they need on WhatsApp and receive a quotation built from live Business Central product, pricing and stock data — with the same quotation waiting in the ERP when they walk into the store.
Read the case studyLegacy Integration
Multi-bureau credit check orchestration for a legacy COBOL environment
Railway Furnishers
One integration platform that talks to four credit bureaus, standardises their very different responses, and hands the COBOL core system a single predictable data contract it can act on.
Read the case studyDigital Platform
A high-performance product platform with automated lead management
Bitvest Afcom
A rebuilt product website with a custom API and caching layer behind it, paired with an internal portal that captures every website enquiry and carries it through a structured follow-up workflow.
Read the case study